Fitbit notes

I have been using a Fitbit Versa 2 for two years now so here are a few of my notes on it.

• Has a few days battery life.
• The email summaries of your week is nice.
• Step counting works fine along with most metrics.
• App UI is quite nice and easy on the eyes. Perhaps the advance settings are a little tricky to find but you rarely need to change those.
• Sleep tracking is a useful feature.
• They recently added SpO2 tracking so that must of been limited by software previously.
• My original strap broke fairly easily as I anticipated due to the charging cradle splaying out the strap ends flat when normally they tend to curve. This caused excessive wear.
  • Their support forwarded on my email to their UK support team but no one followed it up. The watch was still in warranty but I just ended up buying a new metal strap myself in the end.
• I had some firmware and/or Android app updates break the syncing of the watch a few times. This required me to hard reboot the Fitbit by holding down two or three buttons at once.
• Cycling activities via automatic exercise detection or manually recording exercise randomly stopped counting towards the daily miles.
  • I researched this a bit and some people say it never counts towards daily totals and others seemed to agree with my recollection.
  • I contacted Fitbit support and they seemed to believe it should be counting towards the daily total. I spent a good while going back and forth on emails with their support.
  • Their support was a bit slow to reply and sometimes needed follow up emails.
  • I tried most things they suggested already such as hard reboots, factory resetting the watch, reinstalling the Android app and finally clearing all Android app data.
  • I believe it was caused by a Android app update.
  • I never resolved it with their support and I wonder if it has been fixed since.
  • Firmware versions of the watch and Android app versions were taken.
  • Make/model of my phone along with Android version was noted.
  • The activity did show perfectly fine under the activity log but it would hang upon finishing the activity which makes me wonder if that daily total is updated via a post activity trigger maybe a DB trigger.

Relevant links

• Bike activity not tracking distance
• Charge 4 didn’t add distance
• Unable to track bike distance in biking mode
• Distance not showing completed daily goals